Counseling and Medical Services

Empire State University provides students free, secure, virtual mental health and medical care through TimelyCare, the most trusted virtual health and well-being solution for learning communities.

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What resources are available through TimelyCare?

• MedicalNow: On-demand support for common health issues, including cold, flu, and allergies.

• TalkNow: 24/7, on-demand emotional support to talk about anything, including anxiety, relationships, depression, and school-related stressors.

• Scheduled Medical: Choose the day, time, and medical provider that best works for you.

• Scheduled Counseling: Choose the day, time, and mental health provider that works best for you (up to 12 visits per year).

• Health Coaching: Develop healthy lifestyle behaviors for nutrition, sleep habits, time management, and mindfulness.

• Self-Care Content: Visit the Self-Care tab within TimelyCare for guided self-care content.

• Peer Community: An anonymous and judgment-free space where you can connect with, react to, and support other students going through similar situations.